IQVIA PATIENT SUPPORT PROGRAM
Increasing Value for Patients
Drive improved healthcare outcomes by providing the right patient support, at the right time, through the right channel.
IQVIA Patient Support Programs
As healthcare around the world shifts to a more patient-centric focus, it is crucial to ensure that your patients’ unmet needs are attended. Identifying and addressing the gaps in the patient journey, from diagnosis and treatment access and initiation to its follow up, can help you ensure that the patients’ needs are taken care of. Designing patient-focused programs and services enhance the patients’ experience and outcomes.
IQVIA Patient Support Programs help you better cater for your products and services to meet the patients’ needs. Our programs will help you handle effective, on-time patient enrolment, activation, and on-boarding as well as HCP buy-in and support. We are here to support with enhanced patient understanding and improved adherence for better results.
IQVIA offers a holistic PSP framework covering multiple aspects of patient care, from the design of a tailored program to technology-enabled implementation, continuous evaluation, and on-line reporting.
10K Nursing visits
Per year
10K cold chain drug deliveries
Per year
112K reminders
Per year
90+ patient support programs
In the last three years
Education and counselling
Education and counselling services help motivate patients to adhere to their treatment and medication, thus, improving patient retention. Home nurse visits via Nationwide Network Onsite and Remote patient training 24/7 Patient and HCP Helpdesk Effective Patient Communication via Multichannel solution Specialty Network, such as Nutritionists, Physiotherapists, Psychologists, Genetic Counselors, and other medical specialties. Patient and HCP Satisfaction Surveys
High Quality Support
Proprietary technology
High Quality Support ensures that patients have on-time access to their medication to secure patient safety and adherence through the following services: Drug delivery (EOPYY certification, ISO-certified cold chain, GDP compliance, traceability) Delivery of Medication, Medical Devices and Consumables Support services at home
Η ιδιοταγής τεχνολογία παρέχει σαφή σύνδεση μεταξύ των αποτελεσμάτων και των αναφορών με την παρεχόμενη φροντίδα και ενθαρρύνει καλύτερη συμμόρφωση. 24/7 Κέντρο Συντονισμού Διαχείριση AE/PQC Σύνδεση Ασθενή-Γιατρού